Quality Assurance

At Stalybridge Dental Care we are members of the Denplan Excel quality assurance scheme which is nationally recognized and externally validated. We have regular inspections at our practice under the scheme to validate our compliance with high quality standards so that you can be assured of the quality of care from us.

Denplan Excel Accreditation Programme

Reassurance in your dentist - they are practising in line with current good practice
Oral Health Score© - you will receive a regular oral health score from your dentist. This is a score out of 100 and will indicate how healthy your teeth and gums are
Improved understanding - of the care and treatment available to you
Motivating you - to maintain and improve your oral health
More consultation - involvement in deciding your care and treatments
Improved relationship - with your dentist through better communication and greater involvement in your own oral health
Patient survey - you will have the chance to give your feedback on the care and service your practice provides. By joining the programme, your dentist has committed to keep you well informed about your care and treatment. To help achieve this, a special range of Patient Information is available from your Denplan Excel dentist that explains different treatments and procedures, as well as giving advice on oral health.

The Denplan Excel accreditation programme is supported by the Patients Association

Denplan

Our practice has its own complaints procedure.

Complaints should initially be raised with our practice manager Julie Buckley. A copy of our complaints policy is available at the reception upon request.

There is also a complaints service which is funded by the GDC (General Dental Council):
www.dentalcomplaints.org.uk or Tel: 08456 120540.